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Change of Billing DayThis guide will assist you in changing the billing day. Note: You are not allowed to change the billing day if the subscription has expired. Please ensure that the subscription is still valid before proceeding. To change the billing day: Go to the Subscription page. Find the subscription you want to change the billing day, then click the Manage button next to it. Click 'Change Billing Day'. In the Change Billing Day window, set the new billing day. The system will calculate and display any additional fee based on the new billing day. Once confirmed, click Save & Proceed to Payment. Click Yes to confirm. The system will be redirected to the payment page, and once the payment is completed, the billing day will be successfully updated. By Azirah 251104Created by Auto Count Support, Modified on Mon, 17 Nov at 2:46 PM by Auto Count Support -
Add Billing Party (SUBSCRIPTION Page)This guide will assist you in the addition of a billing party into your subscription regardless of whether your subscription is still valid or expired. To add billing party: 1. Go to the Subscription page. 2. Find the subscription you want to add the billing party, then click the Manage button next to it. 3. Click "Add Billing Party". 4. In the Add Billing Party window, fill in all the necessary billing party information: Billing Name Tax Registration No Attention Require e-Invoice Classification Country Contact Email Phone Number Address State City Postal Code 5. If "Require e-Invoice" is enable, all the information related must be a valid information (valid as in the LHDN Portal). 6. Once done, click Save to confirm the changes or Discard to cancel the charges. 7. System will prompt to validate TIN number. Click Yes to validate and No if no validation needed. 8. The new added billing party now available for selection. By Azirah 251105Created by Auto Count Support, Modified on Mon, 17 Nov at 2:43 PM by Auto Count Support -
Add Billing Party (Subscription Portal)This guide will assist you in the addition of a billing party into your subscription regardless of whether your subscription is still valid or expired via the subscription portal. To add a new billing party via the subscription portal, you must first go to the subscription portal by clicking onto the icon next to the notification bell at the top right corner to access into the Subscription Portal. Once you're in the Subscription Portal, click on the Billing Party on the left panel of the Subscription Portal page and click on Add Billing Party. Fill in all the necessary billing party information such as 1) Billing name 2) Tax registration no 3) Address 4) Attention 5) Require E-Invoice? 6) Classification 7) Contact Email 8) Phone Number Once done, click on Save to confirm the changes and Cancel to revert. END OF GUIDECreated by Auto Count Support, Modified on Mon, 17 Mar at 11:53 AM by Auto Count Support -
Payer InformationThis guide will assist you in creating a new payer information for payment purposes via the subscription portal. To add a payer information, you will need to go to the Subscription portal by clicking onto the icon next to the notification bell at the top right corner to access into the Subscription Portal. Once you are in the subscription portal, click onto the payment tab displayed at the left panel of the subscription portal. Then click onto Payer Info Maintenance displayed at the top right corner of the subscription portal. Fill in the payer information by clicking onto Add Payer Info. Once all the necessary information has been filled in, click on Save to save the details inputted. END OF GUIDECreated by Auto Count Support, Modified on Mon, 17 Mar at 11:01 AM by Auto Count Support