This guide will assist you in cancelling an e-claim application as a payroll user regardless of whether the leave has been approved or rejected.

Note: Only payroll users can cancel claim applications that has been approved, if the claim has been processed then you are not able to cancel it.

Once user is in the company, click on Human Resource > Claim Transaction under Claim Management.

Once you’re in the claim transaction, you may apply filters to search such as Name, Claim Type and Year. Click Search to search for the entire company’s claim transaction if there’s no filter applied.

Once the result has loaded out, identify the approved claim that you would like to cancel and click on the X icon to cancel the approved claim application.

The user would then be required to key in the reason for the cancellation of the approved claim. Once done, click on Yes to cancel the approved claim.

END OF GUIDE