This guide will assist you in the renewal of your subscription regardless of whether it is near the expiry date or if it has expired.
1. To renew your Subscription, go to the Subscriptions page.
2. In the Subscriptions page, identify the subscription that you wish to renew and click Renew.
3. The Plan Renewal tab will open. You will have the option to either:
i. Select Plan Selection, or
ii. Renew Free Plan (this option is only available if your previous subscription was a free plan. If not, it will display Renew Current Plan instead)
Select Plan Selection to proceed.
4. You will be redirected to a new page where you can configure the number of headcounts for each modules. Enter the required values accordingly and click Next.
5. On the Payment Confirmation page, click Payment Confirmation to proceed.
6. A Payment Confirmation tab will appear, then click Confirm & Proceed to Payment to complete the process.
7. You will be redirected to the Subscription Portal, where you can preview the invoice (also known as the proforma invoice) before making the payment. If you wish to proceed, click on Save and Pay.
8. From this page, make sure the payer detail is correct. Then, select your preferred payment method. After making your selection, click Pay to complete the payment process. From this page, you will be able to select the preferred Payment Method and once done, click on Pay to proceed with the payment.
Updated By Azirah 250909