This guide will assist you in creating a new subscription, regardless of the selected plan. Note: Each subscription allows only one (1) Subscriber, but can include multiple companies. To create a new subscription, follow these steps: 1. To renew your Subscription, go to the Subscriptions page. 2. In the Subscriptions page, scroll down to the bottom and click on Create Subscription. 3. Then you may choose the country available which are Malaysia or Singapore. Once selected, then click on Enter. 4. You will be redirected to the subscription creation page. Here, you will need to: Select a plan to purchase Choose your preferred payment frequency Enter the number of headcounts required for each individual module Enter promotion code (if any)    Once completed, click Next to proceed. 5. On the next page, provide the following required details: Billing Party (If no options are available, click Add Billing Party to create a new one) Dealer Code (if any) Company Name Registration Number Payroll Year After filling in all the information, click Next to continue. 6. The final page is the Confirmation step. Please ensure all the details provided are correct. Once verified, tick the checkbox to agree to the Terms and Conditions. Before proceeding with payment, you can choose one of the following options: Start with a 30 days free trial. Skip the trial and make payment directly. 7. Finally, you can begin using your new subscription. By Azirah 250910

This guide will assist you in the renewal of your subscription regardless of whether it is near the expiry date or if it has expired.  1. To renew your Subscription, go to the Subscriptions page.   2. In the Subscriptions page, identify the subscription that you wish to renew and click Renew.  3. The Plan Renewal tab will open. You will have the option to either: i. Select Plan Selection, or ii. Renew Free Plan (this option is only available if your previous subscription was a free plan. If not, it will display Renew Current Plan instead) Select Plan Selection to proceed. 4. You will be redirected to a new page where you can configure the number of headcounts for each modules. Enter the required values accordingly and click Next.  5. On the Payment Confirmation page, click Payment Confirmation to proceed.  6. A Payment Confirmation tab will appear, then click Confirm & Proceed to Payment to complete the process. 7. You will be redirected to the Subscription Portal, where you can preview the invoice (also known as the proforma invoice) before making the payment. If you wish to proceed, click on Save and Pay. 8. From this page, make sure the payer detail is correct. Then, select your preferred payment method. After making your selection, click Pay to complete the payment process. From this page, you will be able to select the preferred Payment Method and once done, click on Pay to proceed with the payment. Updated By Azirah 250909

This guide will assist you in changing your headcounts for Payroll, eLeave & eClaim and eAttendance in Active subscription.  To change the headcount, follow the steps below: 1. Go to SUBSCRIPTIONS.  2. Click Manage next to the relevant subscription. 3. Select Plan Maintenance. 4. Adjust the headcount as needed. If additional charges apply, proceed to payment. 5. Once the headcount is confirmed, click Proceed to complete the payment process. By Azirah 250730

This guide will assist you in adding additional companies. Go to the Subscription page. Identify the subscription plan you want to add your new company to, then click Manage to manage the subscription. Click on New Company to start adding a new company. Fill in the necessary information, such as Company Name, Registration Number and Payroll Year. Once completed, click Save to proceed. You can either use the default values/company setup information or copy the values/settings from an existing company. After making your choice, click Next to continue. You will be redirected to the final confirmation page. Review the details and click Confirm to complete the process. The company now has been created and will appear in your list of managed companies.   By WaiKit 250827, Azirah 250829

This guide will help you delete a company. Please be careful, because this action is permanent. Once deleted, the company and all its data cannot be recovered. 1. To delete a company, go to the SUBSCRIPTIONS page.       2. In the SUBSCRIPTIONS page, find the subscription that contains the company you want to delete, then click the Manage button to manage the companies within that subscription.      3. Determine which company the user would like to delete, then click the red trash bin icon to delete the company.    4. A pop-up message will appear, prompting the user to enter the company name again to confirm the deletion. Once the user has entered the company name and confirmed the deletion, click the delete button to delete the company   Important: Deleting a company will permanently erase all data, and it can't be undone. Please confirm that you want to proceed.  Updated by Azirah 250909  

This guide will assist you in deleting a subscription. Please proceed cautiously as once this action is completed, all data within the subscription, including the associated company and its records, will be permanently deleted. This action is irreversible and the data cannot be recovered.  To delete an existing subscription, follow these steps: 1. Go to SUBSCRIPTIONS.     2. On the SUBSCRIPTIONS page, locate the subscription you wish to delete. Once identified, click the Manage button next to that subscription to access its management options. 3. In the top right corner of the subscription management page, click Delete Subscription to initiate the deletion process.  4. A pop-up message will appear, prompting you to enter the Subscription ID to confirm the deletion. Carefully enter the Subscription ID in the field provided. Once you have verified the information and are certain you wish to proceed, click the Delete button to permanently delete the subscription. ⚠️ WARNING: Once a subscription has been deleted, it is permanently removed and cannot be retrieved. All associated data will be erased and will no longer be accessible. Please proceed with caution.  By Azirah 250911

This guide will help you move a company from one subscription to another, even if the new subscription is owned by someone else.  To transfer a company, follow these steps:  1. Go to the Subscription page.   2. Find the company you want to move. Click the Manage button next to it. 3. Click the Transfer icon. If you have more than one company, make sure you choose the right one. 4. The Transfer Company window will prompt. Type in the NEW Subscription ID where you want to move the company. The subscriber’s email will fill in automatically. Click Transfer Company. Note: The new subscription must have sufficient headcount available A company transfer fee will be applied. 5. Click Yes to confirm the transfer. 6. You will be sent to the payment page. Click Save and Pay to pay the transfer fee to finish the process. After payment, the new subscriber will get the company. By Azirah 250911

This guide will assist you in transferring a subscription from one owner to another. To transfer a subscription, follow these steps: 1. Go to the Subscription page.   2. Find the subscription you want to transfer. Click the Manage button next to it. 3. Click the Transfer Subscription. 4. The Transfer Subscription window will prompt. Type in the User Email where you want to move the subscription. Click Transfer Subscription. Note: The new subscription must have no pending transactions available. A confirmation email will be sent to the new subscriber. Once the transfer is confirmed, you will lose access to this subscription. 5. Enter the Subscription Id to confirm the transfer and click Confirm Transfer. 6. A message will be appear confirming that the tranfer request has been sent to the new subscriber for confirmation.   7. The new subscriber must click confrim transfer or use the link provided in the email to complete the transfer process. 8. Once the new subscriber clicks Confirm Transfer, the Subscription Transfer page will prompt. They must then click Approve to proceed. Note: After approval, the previous subscriber will be converted to a Payroll user in all companies under the subscription 9. A final confirmation prompt will appear. Click Yes to complete the subscription transfer. 10. The transferred subscription will now appear in the new subscriber’s account, indicating the transfer was successful. By Azirah 250911

EXPRESS PREMIUM ACCOUNTANT Recommended for Companies that only need Payroll Companies that need a full HR solution (Payroll, eLeave, eClaim, eAttendance) Accounting Firms or Payroll outsourcing companies that need Payroll (no eLeave, eClaim, eAttendance) Payment Frequency Yearly Monthly / Yearly Yearly Employee Headcount Start from 30  (Unlimited Companies) Start from 5  (Unlimited Companies) Start from 300  (Unlimited Companies) Free Payroll User Included 1 Unlimited for Yearly Package 2 eleave & eClaim ❌ ✔ ❌ eAttendance ❌ ✔ ❌ E-Approval Setting ❌ Multiple ❌ Employee Can Download Payslip ❌ ✔ ✔ Empoyee Maintenance ✔ ✔ ✔ Branch ❌ ✔ ✔ Project ❌ ✔ ✔ Employee Type ❌ ✔ ✔ Departments No sub-dept with sub-dept with sub-dept Organization Chart ✔ ✔ ✔ Bank Accounts Single Multiple Multiple Calendar Settings Single Multiple Multiple Advanced Calendar Setting ❌ ✔ ✔ Payroll Process Types (Firsth Half / Second Half / Bonus / Commission / Claim) ✔ ✔ ✔ Statutory Type (EPF, SOCSO, EIS, IncomeTax, HRDF) ✔ ✔ ✔ Link to LHDN Calculator ✔ ✔ ✔ Electronic Payment ✔ ✔ ✔ Payslip Send By Email ✔ ✔ ✔ Payslip Notification Setting (By web, email, mobile app) ❌ ✔ ✔ Loan Repayment Plan ✔ ✔ ✔ Report Design ✔ ✔ ✔ Email Notification ✔ ✔ ✔ Payroll Posting to Accounting ✔ ✔ ✔ Health Record Transaction ❌ ✔ ❌ Multiple Access Group setting ❌ ✔ ✔ Support (Online Chat) ✔ ✔ ✔ 2-Factor Authentication ✔ ✔ ✔ Free Mode Payroll process Up to 3 headcounts Up to 3 headcounts (Monthly) Up to 3 headcounts Free Mode eLeave, eClaim & eAttendance ❌ Up to 10 headcounts ❌ By Azirah 250904