There's a lot of factor on why your employee has zero PCB deductions even though they have a high income. Here are a list of items you may check for: 

- Tax Status

- Tax Borne By Employer

- Previous Employment Entry

- Allowances has tax exemption rule or is not subjected to tax.

This guide will assist you in checking how to check on these settings that may affect an employee's tax deduction.

To check on an employee's tax status, click on Payroll > Employee Maintenance under Employee.

Select and edit the desired employee by clicking onto the pencil icon.

Once in the employee’s profile, go to the Statutory Requirement tab and scroll down until you see Tax Status. Make sure that the tax status shows Resident and that the Tax Borne by Employer is not ticked.

Next we can also make sure that the employee’s previous employment entry is maintained properly by going to Employment Detail and scrolling down till you see Previous Employment Entry.

Make sure the join date is correct (join year must be same as your current year now) and click on Previous Employment Entry and fill in the necessary details and click on Apply once done.

Once the changes has been made, click on Save at the top right corner and go back to your payroll process and reset this specific employee’s payroll.

END OF GUIDE