This guide will explain how the system prorate salaries for employees who joins / resigns in the middle of the month. The calculation will be based on basic rate / all days in calendar month * working days. Scenario:  Adam joins the company at 18/12/2024 with a basic salary of RM5000. Calculation:  Prorated Basic Salary = RM5000 / 31 days x 14 days = RM2258.06   END OF GUIDE

This guide will explain the differences between Previous Employment Entry and Year to Date Payroll Transactions. Previous Employment Entry - Is for employer to mainly newly joined employee’s past payroll transaction from other employers. This is to ensure an accurate PCB Tax calculation and that there would be no discrepancies. Year to Date Payroll Transaction – Is a record of the past payrolls that the employer has processed. This is not commonly used among employers as it is usually used during these two scenarios:   1. Employer switched to AutoCount HRMS system in May 2024    2. Employer prefers to import excel to process payroll. Conclusion: These two function serves a similar purpose, and that is to ensure that the PCB tax of an employee is calculated accurately by making sure that the past payroll records are all there regardless of newly joined employees or change of HRMS / Payroll System. END OF GUIDE

Yes, company can pay salary to multiple bank accounts of an employee, but the payroll user must maintain details of the employee in their respective profile. To pay salary to multiple bank account of an employee, you must first maintain the employee's bank accounts in their respective profile. To do this, go to Payroll > Employee Maintenance under Employee. Identify the staff that you would like to maintain two bank accounts and click on the pencil icon to edit the employee's profile. Go to Bank Account. Click on Add New Bank. Fill in the necessary details such as Selecting the Bank, Entering the Bank Account Number, Beneficiary Name and such; the most important part would be to balance out the salary percentage between both bank account, ensuring that the total salary percentage between two banks would be 100. Once done, click on Save. END OF GUIDE

There's a lot of factor on why your employee has zero PCB deductions even though they have a high income. Here are a list of items you may check for:  - Tax Status - Tax Borne By Employer - Previous Employment Entry - Allowances has tax exemption rule or is not subjected to tax. This guide will assist you in checking how to check on these settings that may affect an employee's tax deduction. To check on an employee's tax status, click on Payroll > Employee Maintenance under Employee. Select and edit the desired employee by clicking onto the pencil icon. Once in the employee’s profile, go to the Statutory Requirement tab and scroll down until you see Tax Status. Make sure that the tax status shows Resident and that the Tax Borne by Employer is not ticked. Next we can also make sure that the employee’s previous employment entry is maintained properly by going to Employment Detail and scrolling down till you see Previous Employment Entry. Make sure the join date is correct (join year must be same as your current year now) and click on Previous Employment Entry and fill in the necessary details and click on Apply once done. Once the changes has been made, click on Save at the top right corner and go back to your payroll process and reset this specific employee’s payroll. END OF GUIDE

The recalculate button will automatically appear next to the employee’s name whenever there's any sort of manual adjustment made on an employee’s payroll. This is because after adjustments, the amount would not be captured yet until the user is sure of the changes to be made, then only can the user click on Recalculate. Click on Yes to recalculate the specific employee’s payroll. After recalculating, the new amount would reflect and be captured by the system. END OF GUIDE

The reset button is hidden in the three dot next to the employee’s name and it's main function is to reset any sort of manual adjustment made on an employee’s payroll back to the default setting.  Identify the month of payroll you would like to reset and select Edit, if it is at the bottom the edit by selecting the pencil icon. Next to the employee’s name, there will be a 3 dot, upon clicking onto it, there will be 2 options for user to select, Reset and Remove. Reset button is used when user has modified or updated maintenances related to employees of this Payroll Process, the system will reset and recalculate according to the latest maintenances. Click on Yes to reset the specific employee’s payroll. After resetting, the user’s details will revert back to the original state before any manual adjustment made. END OF GUIDE

This guide will assist you in downloading the SOCSO + EIS txt file. To download the SOCSO + EIS txt file, ensure that the payroll has been processed and committed first then, click on Payroll > Electronic Payment under Payroll Management. Ensure that the correct payment month is selected and after that you may select the type of payroll process you would like to generate the SOCSO + EIS Text file. Once done, just select Download. END OF GUIDE