AutoCount HRMS Mobile Offline Clocking Documentation    This documentation will serve as a guide for the Mobile Offline Clocking in Auto Count HRMS. This feature is designed to accommodate users when there is an internet interruption when employees are taking their attendance.  Mobile App – AC Payroll  You are required to update the mobile app to latest version 3.0.6 to be able to utilize this feature.    When there is a network interruption, upon launching into AC Payroll, it will directly go into Attendance – Offline Clock. Users can click on offline icon to see the note  In Offline Mode users will only be able to access the Attendance screen. All functional tabs will be greyed out and will only allow users to clock in and out. Users can still switch clock in methods (Bluetooth/Wi-Fi/GPS) via the menu on top right corner.  *Only with Time Attendance Module activated, upon launching into the app, it will direct go into Attendance – Offline Clock. In Mobile Offline Clocking, only allow users to clock. Users can still switch clock in methods (Bluetooth/Wi-Fi/GPS) via the menu on top right corner.   For users without the facial recognition feature turned on, the app will prompt for a photo. This photo can be reviewed by the HR once internet connection to the device has been restored.  If users are using face recognition feature, employees are still required to take a selfie for validation. After completing the attendance transaction, users can add notes. In Mobile Offline Clocking, after clocking, there will be a new Clock Activity option. This will store the details of offline attendance logs completed during mobile offline clocking. Once internet is restored, press OK to relaunch the app. The offline attendance transactions will be automatically uploaded to Auto Count HRMS after internet connection is restored. Auto Count HRMS   There is a new indicator located in My Team Attendance: “Is Offline?”   This is used to identified attendance transaction which are made offline.  (Human Resource > My Attendance > My Team Attendance) New addition in Attendance Transaction: “Offline Clock In/Out Request”   Offline Clock In/Out Request – A new function for HR to validate suspicious transactions during offline mode. There are a few scenarios might happen, and HR are required to approve the attendance transactions.     Examples of transactions requiring approval:    Face recognition failed to match.   Clock In validation failed (GPS/Wi-Fi/Bluetooth).  Clock in address is out of allowed range.  Device time and server time mismatch.    (Human Resource > Attendance Management > Attendance Transaction > Offline Clock In/Out Request)  Reason for validation will be shown in remark column.     The HR will be required to approve the flagged suspicious offline transaction.       When there are multiple transactions which are flagged as suspicious, HR can approve multiple by using the check boxes.  Select All > Approve Multiple Request > Yes  Any flagged attendance transactions will only appear in “My Team Attendance” Only after they are approved by the HR.    Under “My Team Attendance” There will be a new indicator – Is Offline to identify this transaction was done offline.  By ChenOng 250601, Azirah 250613  

No Bank Listing EPF  (Borang A) SOCSO  (Borang 8A) EIS LHDN  (Income Tax) Employee Payment Employee Payment File Option 1 Affin Bank Berhad ✔ ✔ ✔ ✔ ✔    1. AffinMax (.xlsx)    2. AffinMax (.txt)    3. Affin (DuitNow by AccNo) (Support TnGo, MBSB, BigPay) 2 Affin Islamic Bank Berhad ✗ ✗ ✗ ✗ ✔ 3 Alliance Bank Berhad ✔ ✔ ✔ ✔ ✔ 4 Alliance Islamic Bank Berhad ✔ ✔ ✔ ✔ ✔ 5 AmBank Islamic Berhad ✔ ✔ ✔ ✔ ✔   1. AmBank AutoPay   2. AmBank e-AmPayDay   3. AmBank AmAccessBiz (Payroll)   4. AmBank e-AmBiz (Bulk Payroll: Support Boost, Touch and Go, Merchantrade, GXBank, MBSB)   5. AmBank e-AmBiz   6. AmBank AutoPay (Combined) 6 Arab-Malaysian Bank Berhad ✔ ✔ ✔ ✔ ✔ 7 CIMB Bank Berhad ✔ ✔ ✔ ✔ ✔  1. CIMB Bank Default  2. CIMB (DuitNow by AccNo) (Support TnGo, MBSB, GX Bank, BigPay) 8 CIMB Islamic Bank ✔ ✔ ✔ ✔ ✔ 9 Citibank ✗ ✗ ✗ ✗ ✔ 10 Deutsche Bank (M) Bhd ✗ ✗ ✗ ✗ ✔ 11 Hong Leong Bank Bhd ✔ ✔ ✔ ✔ ✔   1. Hong Leong Bank Default   2. Hong Leong Bank ConnectBIZ   3. Hong Leong Bank ConnectFirst (.xlsx)   4. Hong Leong Bank ConnectFirst (.txt)   5. Hong Leong Bank ConnectFirst (DuitNow by IC)   6. Hong Leong Bank ConnectFirst (DuitNow by Acc No) (Support T&Go, BigPay) 12 Hong Leong Islamic Bank Bhd ✔ ✔ ✔ ✔ ✔ 13 HSBC Amanah Malaysia Berhad ✔ ✔ ✔ ✔ ✔ 14 HSBC Bank Berhad ✔ ✔ ✔ ✔ ✔ 15 Malayan Banking Berhad ✔ ✔ ✔ ✔ ✔   1. Maybank2E   2. Maybank MAS   3. Maybank2u Biz 16 MayBank Islamic Berhad ✔ ✔ ✔ ✔ ✔ 17 OCBC AL-AMIN Bank Berhad ✔ ✔ ✔ ✔ ✔   1. OCBC Default   2. OCBC (DuitNow by IC)   3. OCBC (DuitNow by Acc No) (Support T&Go, BigPay, GX bank, MBSB) 18 OCBC Bank Berhad ✔ ✔ ✔ ✔ ✔ 19 Public Bank Bhd / Public Finance ✔ ✔ ✔ ✔ ✔   1. Public Bank Default   2. Public Bank Enterprise   3. Public Bank ECP 20 Public Islamic Bank Bhd ✔ ✔ ✔ ✔ ✔ 21 RHB Bank Berhad ✔ ✔ ✔ ✔ ✔   1. RHB Default   2. RHB Reflex   3. RHB Smart   4. RHB Intrabank   5. RHB Reflex (DuitNow by Acc No) (Support TnGo, BigPay, GX Bank, MBSB Bank) 22 RHB Islamic Bank Berhad ✔ ✔ ✔ ✔ ✔ 23 United Overseas Bank (M) Sdn Bhd [UOB] ✔ ✔ ✔ ✗ ✔   1. UOB IBG   2. UOB DUITNOW IC   3. UOB Instant Transfer Acc No (Support T&Go, BigPay, GX Bank, MBSB Bank)  24 Bank Muamalat Malaysia Berhad ✔ ✔ ✔ ✔ ✔ 25 Bank Islam ✔ ✔ ✔ ✗ ✔   1. Bank Islam Default   2. Bank Islam (DuitNow by AccNo)(Support MBSB) 26 Standard Chartered Bank Berhad ✗ ✗ ✗ ✗ ✔ 27 Standard Chartered SAADIQ Berhad ✗ ✗ ✗ ✗ ✔ By ChenOng 250228, Azirah 250804 Updated 251106

Part A: Steps of calculation Step 1: The system will use the company profile's leave calculation method to determine the employee's yearly leave entitlement.  Step 2: Once the user enters the employee’s resignation date, the system will use this information to calculate the prorated leave entitlement.  Step 3: Determine whether the annual leave entitlement must be prorated monthly. No.  Entitlement Calculation Method Formula 1.  Yearly Leave Final calculation refers to step 2 2.  Earn Leave: i. Resign Date = End date of the month (Step 2 Figure) x worked months ----------------------------------------- Total months Earn Leave: ii. Resign Date ≠ End date of the month (Step 2 Figure) x (worked months – 1) ----------------------------------------------- Total months 3.  Advance Earn Leave (Step 2 Figure) x worked months ----------------------------------------- Total months      Step 4: Finally, check the rounding rules applied to the leave entitlement calculation. No.  Entitlement Calculation Method Leave's Roundup Method Round As Below 1.  Yearly Leave Hourly Round up to nearest 2 decimals Half Day Decimal < 0.1 round to 0 Decimal >= 0.1 & < 0.6 round to 0.5 Decimal >=0.6 round to 1 Full Day Decimal > 0.51 round up else round down 2. Earn Leave / Advance Earn Leave Hourly Round up to nearest 2 decimals Half Day Decimal < 0.49 round to 0 Decimal >= 0.49 & < 0.99 round to 0.5 Decimal >=0.99 round to 1 Full Day Decimal <= 0.99 round to 0 Decimal > 0.99 round to 1 Part B: Scenario Reference Notes: The employee’s leave entitlement is 12 days per year. The company uses an earned leave concept and allows employees to apply for half-day leave.  Scenario (a): If Employee A resigned on 31/01/2023, the calculation is as follows: Step Condition Formula Calculation 1 Resign Year ≠ Join Year (Yearly Entitlement × (Resignation Date − First Day of the Year +1)) ------------------------------------------------------------------------- Total Days in the Year  = [12 x (31 - 1 + 1)] ÷ 365 = 12 x [31 ÷ 365] = 1.019178 2 Resign Date = End date of the month "Step 1 Figure" × Worked Months ------------------------------------ Total Months  = (1.019178 x  1 month) ÷ 1 month)  = 1.019178 days  3  Rounding Method For earn leave with half day = 1.019178 days ≈ 1.0 ∴ Employee A is entitled 1.0 day leave on Year 2023 Scenario (b): If Employee B resigned on 01/02/2023, the calculation is as follows: Step Condition Formula Calculation 1 Resign Year ≠ Join Year (Yearly Entitlement × (Resignation Date − First Day of the Year +1)) ----------------------------------------------------------------------- Total Days in the Year  = [12 x (32 - 1 + 1)] ÷ 365 =1.052055 2 Resign Year ≠ End date of the month "Step 1 Figure"  × (Worked Months−1) ------------------------------------------- Total Months  =[1.052055 × (2−1) months] ÷ 2 months = 0.526027 days  3 Rounding Method For earn leave with half day = 0.526027 days ≈ 0.5  ∴ Employee B is entitled 0.5 day leave on Year 2023 By Winnie 230410, Azirah 250814

Employee Provident Fund (EPF) announced that employers are required to registered their non-Malaysian citizen employees. A mandatory 2% contribution rate starting from October 2025. For more information on who is affected by this mandate check out our blog_post. Notes: For new company created as on 18 September 2025 onwards. Follow this guide to update and enable this contribution rate for your employees. A. Creating new EPF Rates 1. Go to Tools > General Maintenance > EPF 2. Click Add New Button 3. Input details as follow: Code: 2% & 2% Description: Foreigner Rate - 2%-2% Rate Type: Percentage Rate: 2 Click Save button after complete. 4. After creating the new EPF table, you will need to assign to the affected employees. B. Updating Employee EPF Rates There are two methods you can do this individually or by bulk edit. Option 1: By Individual Employees i. Go to Payroll > Employee > Employee Maintenance > Edit by click on the pencil icon ii. In the Statutory Requirement > EPF Table > Select "2% & 2& - Foreigner Rate - 2%-2%" > Save Option 2: Bulk Editing i. Go to Employee Maintenance > Bulk Edit ii. Select Field: EPF > Select Employee > Click Batch Action and Update Multiple Employee iii. Select EPF Table: 2% & 2% > then click Update iv. Selected Employees' EPF Table are updated, then click Save Once the latest EPF tables are applied, the new 2% EPF Contribution rate will be automatically reflected in the next payroll process for both options. By ChenOng 250912, Azirah 250919

1. AI Chatbot + LiveChat - HR Intelligent 24 hours Availability. AI-powered chat can provide instant support at any time, regardless of business hours. Eliminating wait times especially weekends or holidays. Instant Responses. AI can handle a high volume of inquiries simultaneously, leading to significantly faster response and resolution times for routine questions. Multilingual. AI can easily translate and respond in various languages, allowing AutoCount HRMS to easily support our multilingual customer base. 2. Smarter HR AI Letter - Letter Intelligent Editor Templates & Customization. AI can quickly generate a first draft of letter based on pre-defined templates that adhere to company policies and importantly, local regulations. 3. Formula - Intelligent Formula Assistance Complex Calculations Made Easy. Users are only required to describe the formula, and the AI will handle the rest. 4. AI Power Excel Import - AI Import Automated Data Categorization. After uploading, the AI can categorize different types of data within the Excel sheet, e.g. Time attendance data from external devices. 5. AI Report Analysis - Smarter Analysis Provide Summaries. AI can provide summaries based on reports. 6. Dynamic Grid Summary - Intelligent Overview Rapid Information Overview. AI can condense the core message into a few bullet points or a short paragraph in seconds. Employee Maintenance Payroll Process Leave Transaction Leave Balance Attendance Transaction By Chen Ong 251017

You can now integrate AutoCount HRMS with Google Calendar. This allows leave information, shift schedules, reminders and important notifications to be automatically added into Google Calendar. Feature Overview This feature allows:  Payroll Users, Managers and Employee to can synchronize their event, such as leave days, holidays, rest days, shifts and to-do lists - with a designated shared Google Calendar. Additionally, Payroll Users and Managers can also sync reminders and important notifications to the Google Calendar. PART A: Sync HRMS Calendar with Google Calendar (Employee / Payroll User)  i. Go to My Calendar  Log in to your HRMS account.  From the left navigation menu, select My Calendar.  Click on the Sync Google Calendar button at the top-right corner.  ii. Add your Google Account  In the pop-up window titled Sync Google Calendar, click Add Email.  A google login page will appear. Sign in with your Google account and grant access permission.  Once connected, your email address will appear in the Email Address field.  iii. Select Start Date  Choose the Start Date from which your HRMS calendar events should begin syncing to your Google Calendar. Example: Select 1 Oct 2025 if you want to sync events from October onward. iv. Choose Event Types to Sync  Tick the checkboxes for the event types you wish to sync:  Event Types Description On Leave  Sync Approved Leave Dates Holiday & Rest Day Sync company holidays and rest days Shift Sync work shift schedule To-Do List Sync assigned to-do tasks For each event type, select the corresponding Google Calendar (if you have multiple calendars).  v. Sync Events  After selecting the event types and calendar, click Sync.  Wait for the system to process. Once completed, your selected events will appear in your Google Calendar.  PART B: Sync HRMS Notifications to Google Calendar (Payroll User)  i. Go to Notification Settings  Navigate to Tools > Notification Setting, then click Google Configuration at the top-right corner. ii. Authorize Google Integration  A Google Account Configuration pop-up will appear. Tick the notification types you wish to sync to Google Calendar. Click Authorize, select your Google account and grant permission. Once authorized, your selected notifications will sync automatically. iii. How It Works  Notifications will appear in Google Calendar based on the scheduled reminder time in HRMS.  Only an events are added. There is no reminder alerts are set in Google Calendar. To ensure proper sync: Make sure "Sync Google Calendar " is checked. Verify your Google email and select the Google Calendar to sync. Click Save to save the changes. Examples:  i. Confirm Date reminders  Employee Join Date: 18/10/2025  Reminder after No of Day from Joined Date: 5 > Event will be added to Google Calendar on 23/10/2025. ii. Birthday, Work Permit Expiry, Leave Expiry, Passport Expiry  Employee Birthdate: 29/10/2000  Remind Before (days): 6 > Event will be added on 23/10/2025 to Google Calendar. iii. EPF Notification and SOCSO Notification  Employee Birthdate: 29/08/1960  EPF Category: 11% and 13%  SOCSO Category: Category 1 > Google Calendar will display reminders to update EPF and SOCSO categories when the employee reaches the age of 60.   iv. EIS and EIS-60 Notification  Set Employee Birthdate: "29/10/1960 with EIS is tick" and "29/10/2000 without EIS is tick" > Google Calendar will display information of employees that are required to update EIS contribution rates when they reach the age limit. iv. Shift Info Notification  Sync shift information by Branch or Department for a selected duration Example: Set Duration to be sync: 2 days Employee: Branch A  Google Calendar will show employees shift info for the 2 days specified. PART C: Stop Calendar Sync  To stop syncing, go to Manage your google account > Security Look for "Your connections to third-party apps and services" > Payroll Calendar  Select "Delete all connections that you have with Payroll Calendar". Click "Confirm". Once completed, HRMS will stop syncing to Google Calendar. > Existing events will remain, this only stops future events from being added. Notes:  i. Ensure your Google account remains connected for continuous sync.  ii. Only authorized HRMS users can activate Google integration feature.  iii. Syncs 30 days of data from the selected start date. iv. Events and notifications can only be added from AutoCount HRMS to Google Calendar, not the other way round.  v. This feature is only available for PREMIUM plan. By ChenOng 251031, Azirah 251105