Approval by Department and Approval by Hierarchy are two approval routing methods available in the system. They determine how leave, claim, and attendance requests are routed for approval. 

• Approval by Department

  • Approval is based on the employee's assigned department. 

  • Each department can have different assigned approvers.

  • If multiple approvers are assigned to a department, all approvers must approve the leave application.

  • Leave will only be fully approved after all required departmental approvers have approved it.

• Approval by Hierarchy

  • Approval is based on the organisation's reporting structure. 

  • The direct superior of an employee becomes the approver.

  • Approval follows the chain of command within the organisation. 

  • Example: If Employee A is the superior of Employee B, Employee A will approve Employee B’s leave. If additional approval levels are configured, the request will continue to the next approver in the hierarchy after Employee A approves it.