Possible Reason: 

The employer/company or subscriber email needs to be changed because the current email is no longer in use or the person responsible for the subscription has changed. 

Answer:
There is no direct option to change the employer/company/subscriber email. The only way is to use the Transfer Subscription function.

Simple steps:

1. Log in to the AutoCount Subscription Portal.
2. Go to Subscription.
3. Select Transfer Subscription.
4. Enter the new subscriber's email and complete the transfer process.
5. The new subscriber needs to accept the transfer.

For further explanation, please refer to “Transfer Subscription”.

By Azirah 260822