AutoCount HRMS Mobile Offline Clocking

Created by rotcana Choong, Modified on Mon, 8 Jun at 3:19 PM by rotcana Choong

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The HRMS Mobile Offline Clocking feature is designed to support users during internet interruptions when employees are recording attendance.


A) Mobile App – AC Payroll

  • Update to version 3.0.6 to use this feature.

  • When there is a network interruption and the app is launched, users will be redirected to Attendance – Offline Clock. Click the offline icon to view the note.


  • In Offline Mode, users can only access the Attendance screen. All other functional tabs will be greyed out and users can only clock in and out.

  • Users may switch clock-in methods (Bluetooth, Wi-Fi, or GPS) via the  menu at the top right corner.


  • For users without facial recognition, the app will prompt for a photo. This photo can be reviewed by HR once the internet connection is restored.

  • For users with facial recognition enabled, employees are still required to take a selfie for validation.


  • Users may add remarks after completing the attendance transaction.


  • A new Clock Activity option is available. All offline attendance logs will be stored here.


  • Once the internet is restored, click OK to relaunch the app. Offline attendance transactions will be automatically uploaded to AutoCount HRMS.



B) HRMS Web

  • A new indicator Is Offline? Is available in My Team Attendance to identify attendance transactions made in Offline Mode.


  • A new feature in Attendance Transaction: Offline Clock In/Out Request, used to validate suspicious offline transactions.


Examples of transactions requiring approval:

  • Face Recognition failed to match

  • Clock in validation failed (GPS/Wi-Fi/Bluetooth)

  • The clock-in location is out of allowed range

  • Device time and server time mismatch

  • The reason for validation will be shown in the Remark column.


  • HR is required to approve flagged offline transactions.

  • For multiple flagged records HR can select multiple entries using the checkboxes, click Approve Selected or Reject Selected.



  • Flagged attendance transactions will only appear in My Team Attendance after HR approval.

  • A  new Is Offline indicator Is also shown in My Team Attendance to identify offline recorded attendance.


Written by: Chen Ong (20250601)

Reviewed by: Azirah (20250613)