Why does Payroll Process show a duplicate allowance even though the Adhoc Payroll Item was keyed only once?

Created by Auto Count Support, Modified on Fri, 12 Jun at 12:19 PM by Auto Count Support

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Scenario: 

Allowance was keyed once in Adhoc Payroll Item




However, during Payroll Process, the allowance appears twice. 




Possible reason: 

The same allowance has already been set under the employee’s Addition & Deduction in Employee Maintenance.

When payroll is processed, the system includes:

  1. The allowance from Employee Maintenance, and
  2. The allowance entered in Adhoc Payroll Item.

This causes the allowance to appear twice.


Answer:


1. Go to Payroll > Employee Maintenance.




2. Select and edit the respective employee.





3. Click on Addition & Deduction.




4. Check whether the same allowance exists. 




5. If the allowance is already configured there, this is the reason it appears double during Payroll Process. 


6. To correct the current payroll:

  • Remove one of the duplicate allowance entries from the Payroll Process.

7. For future payroll periods:

  • No need to create the same allowance again in Adhoc Payroll Item if it is already maintained in Employee Maintenance.


By Azirah 260525