Why Does the System Show the Error "Payroll process is created" When Applying Leave?

Created by rotcana Choong, Modified on Mon, 8 Jun at 2:29 PM by rotcana Choong

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Problem: 

The system prompts the error Payroll process is created when applying for leave.


This error occurs when a payroll process has already been created for the selected period. Once payroll is generated, the system locks leave applications within that period to ensure payroll accuracy and prevent changes that would affect calculations.

The restriction is controlled by the Leave Cutoff Date.

Leave Cutoff Rules:

  • Leave dates within the cutoff period: not allowed once payroll is created

  • Leave dates after the cutoff date: still allowed


Example:

If the Leave Cutoff Date is set to 20th:

  • Leave from 1st to 20th  not allowed after payroll is created

  • Leave from 21st onwards – allowed


Steps to Resolve the Issue:

  • Apply leave for a date outside the locked payroll period, or

  • Request the admin to cancel and reprocess the payroll before submitting the leave application


Written by: Azirah (20260421)